Key Performance Indicators (KPIs)

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Osteoporosis Canada (OC) is pleased to announce the updated version of “Key performance indicators (KPIs) for Canadian FLSs (v2.0)”. Version 2 of the OC FLS KPIs brings in new learnings from OC’s first national audit released in September 2018.

The FLS KPIs provide:

  • A way to measure the performance of the FLS at the level of the system
  • A useful tool to facilitate on-going continuous quality improvement through Plan-Do-Study-Act (PDSA) methodology to address any identified care gaps
  • The ability for FLSs to compare their performance with that of other FLSs from across Canada

Canadian FLSs will be using KPI (Version 2.0) when participating in the next national FLS audit later in 2019.

The OC KPIs are a critical tool for the measurement and monitoring of the FLS’s effectiveness and will allow Canadian FLSs the opportunity to reach their full potential. Osteoporosis Canada’s goal is to ensure that no fragility fracture patient is “left behind” and that every Canadian has access to appropriate post-fracture care.

To view the complete English KPI document, please click here.

To view the complete French KPI document, please click here.